|Name||GWP Customers Receive Fraud Calls
| ||For Immediate Release
December 13, 2012
Glendale Water & Power
GLENDALE WATER & POWER CUSTOMERS RECEIVE FRAUD CALLS
GLENDALE, California – The Glendale Water & Power (GWP) Department learned that some customers received a call from a male impersonating a GWP employee. The individual asked customers to pay their utility bill over the phone by providing personal credit card information or their power would be turned off. Unfortunately these fraudulent calls are becoming more prevalent. Because of their professional and customer service oriented tactics, customers are lured into paying a non-existent utility bill via credit card.
As a reminder, GWP representatives will never ask for payment over the phone, nor will a representative visit your home and ask for payment. Customers can pay their utility bills securely online or through our automated phone system. If customers receive a call from GWP impersonators asking for payment over the phone, customers should contact GWP immediately at (818) 548 3300.
Working in conjunction with the Glendale Police Department, Glendale Water & Power posted fraud alert messages on its Twitter, Facebook, and website alerting customers about these fraudulent calls.
Glendale Water & Power is the City of Glendale’s utility. Glendale Water & Power provides water to 33,500 customers in Glendale, California. The city-owned utility also generates, transmits, and distributes electricity to 84,800 residential, commercial, and industrial customers.
Last modified: Friday, November 22, 2013 3:22:16 PM